Camera Issues

In this document we will explore how to synchronize the IP video streams between two (2) or more Prisual cameras. We will then explore how to lever...

Yes we can. The Decimator MD-HX is a fantastic little device that will let you change the framerate and resolution of any SDI or HDMI signal. The s...

With the SDI cameras, the audio will embed over the HDMI and network only, but not over the 3G-SDI.With the NDI cameras, the audio will embed over ...

This is common issue with the Prisual cameras.    This issue occurs because the anti-flicker setting built into the Prisual cameras comes set to be...

This is a feature that occurs only when using an IP stream second channel.If you hook up the camera using HDMI, SDI or USB you will be able see the...

This was able to be resolved by adding the IP of the camera as a global exception on the Network Protection area.   There is currently a known issu...

The audio input  embeds over the HDMI and the Ethernet outputs.  The first important step, you must enter the OSD menu, in the SETUP option, set DV...

This can sometimes happen when you use the IP interface to set the image flip of your camera. If you use the OSD and go into the "Image" section y...

If lights appear to flicker or dance when looking at the video feed from your camera, you may need to change the anti-flicker options in the camera...

First of all, please make sure that your camera and your computer are connected to the same router or switch, and the firewall permissions are open...

This issue may occur if you add USB devices to a USB hub while you stream video with a USB camera that is connected to the same USB hub (Internal o...