30-Day Money-Back Guarantee
Returns
We Offer a 30-Day Money Back Guarantee:
Our goal is to ensure complete satisfaction with our services and products. For any reason you are not 100% satisfied with your purchase, please return it back to us within 30 days of the acquisition date for a full refund. Our 30-day money back guarantee applies to all of the products we sell, except Special Order merchandise, or any item indicated on the Prisual/shopify item pages as non-returnable. Shipping is not refundable. Before returning your purchase, a Return Merchandise Authorization (RMA) number must be obtained via email messages. Products for return must be UNOPENED/UNUSED and in brand-new condition with all the accessories and original packaging, otherwise, returned item(s) are subject to a minimum of 15% restocking fee. Returns must be double boxed before shipping to avoid damage; damaged units may result in deductions or even void the entire return. Products damaged by the customer will be returned back at the customer"s expense with no refund.