General

How do I set the resolution of my camera?

The Prisual cameras have multiple simultaneous outputs and setting the resolution can be different for each of them.   Streaming: When pulling either of the streams from the camera [ rtsp://<camera IP address>/1 (HD) or rtsp://<camera IP address>/2 (SD) ]...

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Are the Prisual cameras HDCP compliant?

No, the cameras are not HDCP compliant.

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I am using the CVBS port for composite video and my image looks squished.

When you are using the CVBS port form your Prisual camera, it does fit a 16:9 image into a 4:3 space, so you end up with a slightly "squished" image. We do not have a fix for this issue and...

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Prisual Warranty Statement(s)

Please check HERE for Prisual's Warranty, Terms and General After-Sales Service Flow.

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